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Shipping Policy

We deliver across Pakistan through trusted courier partners.

Order Processing

In-stock orders are dispatched within 24–48 hours after confirmation. Orders placed on weekends or public holidays are processed on the next working day.

Delivery Time

  • In-Stock Orders: Delivery within 2–4 working days after dispatch
  • Pre-Orders: Dispatch within 7–10 working days

Delivery times may vary during public holidays, sales, severe weather, or courier disruptions.

Shipping Charges

  • Prepaid Orders: FREE delivery nationwide
  • COD Orders below PKR 5,000: PKR 300 shipping
  • COD Orders PKR 5,000+: FREE delivery

Cash on Delivery

Cash on Delivery (COD) is available nationwide. Please ensure someone is available at the provided address to receive your order.

Delivery Delays

Occasional delays may occur due to courier disruptions, weather conditions, or high order volumes.

Incorrect Address

Please ensure your shipping address and contact details are correct before placing your order. Delays caused by incorrect or incomplete customer information may affect the expected delivery timeframe.

International Orders

International delivery is currently unavailable. Updates will be announced through our official channels.

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Not sure about your size? Use the guide below, or contact us on WhatsApp for quick help.

Size Guide

Measure your foot length (heel to longest toe) and match it with the chart below to find your best fit.

Quick Help: If you are still unsure, WhatsApp us at +92 300 8444453 and our team will guide you.
Essence by Rubina 36 37 38 39 40 41 42
Foot Length (Inches) 8.9 9.1 9.4 9.8 10.0 10.3 10.5
Foot Length (CM) 22.6 23.1 23.9 24.9 25.4 26.2 26.7
EU Size 36 37 38 39 40 41 42
US Size 5 6 7 8 9 10 11
UK Size 3 4 5 6 7 8 9
Swipe left or right to view the full chart on mobile.

How to choose your size

  1. Place your foot flat on the floor against a wall.
  2. Measure from the wall (heel) to the tip of your longest toe.
  3. Match the measurement with the chart above.
  4. If you are between sizes, we recommend sizing up.
Measurements are based on foot length. A slight variation of 0.1–0.2 inches may occur.

Need help choosing your size? Contact us on WhatsApp at +92 300 8444453 for quick guidance.

Shop With Confidence
🚚 In-stock: dispatch 24–48 hours β€’ Delivery 2–4 working days
⏳ Pre-orders: dispatch 7–10 working days
πŸ’΅ COD available β€’ Rs. 300 below Rs. 5,000 β€’ Free at Rs. 5,000+
πŸ’³ Prepaid orders receive free delivery
πŸ” 7-Day Size Exchange β€’ Rs. 500 β€’ Free for our error
Carefully made, safely delivered, and backed by simple, worry-free support.

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Essence by Rubina

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Essence by Rubina

Hi! Need help with your order or product selection? Chat with us on WhatsApp, we’ll guide you quickly.

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